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What is Wyndham Capital Mortgage?

Wyndham Capital Mortgage Inc., a Charlotte-based mortgage company, offers residential mortgage loans via an online direct-to-consumer lending model.

Wyndham Capital is an online fintech mortgage lender. It uses online technology to help its customers and loan officers. Wyndham Capital, however, processes, underwrites and closes all loans it funds internally, as opposed to many other online lenders. The loan process can be done electronically through an encrypted loan portal that uses e-signature technology. This helps to reduce paper work.

Wyndham Capital is among only 11 LendingTree-certified lenders nationwide. Wyndham Capital is also the only lender in LendingTree’s network to have 100% of its Professional mortgage consultants certified.

The company employs Professional Mortgage Consultants who are licensed in Alabama and Arizona, California, Colorado. Connecticut. Washington D.C. Florida, Georgia, Kansas. Indiana, Maine. Michigan, Minnesota. New Hampshire. New Jersey. North Carolina. Ohio. Oklahoma. Oregon. Rhode Island. South Carolina. Tennessee. Texas. Virginia. Washington.

Jeff Douglas, the founder of this company, had the idea while working as LendingTree's account manager from May 2000 to March 2001. The online mortgage industry was growing rapidly and Douglas saw an opportunity to combine the best rates and fees in the industry with the same level of service that a local lender would offer. Douglas opted for an aggressive strategy to offer interest rates lower than other lenders when he launched Wyndham. He believed that Wyndham could make up the difference through facilitating more loans. The company joined LendingTree's network in 2002 and became one of the top 20 lenders. The company invested in automation, creating a paperless workflow in 2005. This allowed the company to reduce its environmental footprint while improving efficiency in loan transactions.

The company's business model changed from that of a mortgage broker to one that was fully operational. It would underwrite, close and fund all loans internally. This change was a success and the company was able to grow significantly in a slow market (429% growth between 2009-2012, from $8.4million revenue to $44.4million). The 2012 Small Private Company CFO Award was won by Charlotte Business Journal's Jeremy Abig. He redefined the business model.

Better Business Bureau has rated Wyndham Capital Mortgage as A+ (maximum rating). It ranked #66 on the Inc. 5000 list of the fastest-growing US financial service companies in 2013 and #23 in North Carolina's top fastest growing companies in 2013.

For its successful adoption of automation, as well as the company's environmental focus, the company was awarded the Top Tech Savvy Lender Award in 2013, 2012, and 2013. The Charlotte Business Journal also awarded it the Best Places to Work Award in 2010, 2012, 2015 and 2015. The Charlotte Observer ranked Wyndham Capital as the #1 Best Place to Work in 2015 among mid-sized companies in the Queen City.

This post was written in 22 MAY 2022

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